Privacy Policy

Eco Vegan Shoes International BV, located at Rokkeveenseweg 42 2712 XZ Zoetermeer The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

This privacy statement was written with the updated European GDPR law (in effect since May 25, 2018) in mind.

Eco Vegan Shoes International BV is totally committed to protecting the privacy of our sites visitors and customers. The Eco Vegan Shoes team members are customers themselves of other internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security.

What personal information do we collect?
Eco Vegan Shoes International BV processes your personal data because you use our services and/or because you provide them yourself. Eco Vegan Shoes International BV only processes personal data necessary for the processing of your order.
Below you will find an overview of the personal data we process:

- First and last name
- Sex
- Address data
- Phone number
- Email address
- IP address

Eco Vegan Shoes International BV and its website www.eco-vegan-shoes.com do not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from their parents or guardian. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at hello@eco-vegan-shoes.com and we will delete this information.

What do we use your information for?
Eco Vegan Shoes International BV processes your personal data for the following purposes:

- To handle your payment
- To send you our newsletter if you have registered for it
- To call or email you if this is necessary to carry out our services
- To inform you about changes to our services and products
- To deliver the goods you ordered from us

Eco Vegan Shoes International BV also processes personal data if we are legally obliged to do so, such as when we need the information for the taks authorities.

Automated decision-making
Eco Vegan Shoes International BV makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (for example an employee of Eco Vegan Shoes).
Eco Vegan Shoes International BV uses the following computer programs or systems:
- Payment method Klarna, pay afterwards - this organization determines whether you can pay afterwards, based on your date of birth and postal code/house number.

How long do we store the processed data?
Eco Vegan Shoes International BV does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following personal data:
 Data  Retention period
 Emails from you to us  1 year
 System emails from our website       1 month
 Contact requests  3 months
 Orders  7 years
 Email newsletter subscription  Until you unsubscribe     









Sharing personal data with third parties
Eco Vegan Shoes International BV will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data in our order to ensure the same level of security and confidentiality of your data. Eco Vegan Shoes International BV remains responsible for these processing operations.

Communication & marketing
At Eco Vegan Shoes we understand how annoying unwanted commercial emails, mailings and phone calls can be. That is why we will only email you to inform you about our offers and updates when you opted for the monthly newsletter. You can unsubscribe from this newsletter anytime you like by clicking the link at the bottom of the newsletter.

Our policy regarding cookies and similar technologies
Eco Vegan Shoes International BV only uses technical and functional cookies, and analytical cookies that do not contain any data to be traced back to a person. These cookies therefore do not infringe your privacy.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website. They ensure that the website works properly. We can also optimize our website with this.
You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete your data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Eco Vegan Shoes International and you have the right to data portability.
This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, request for cancellation of your consent, or objection to the processing of your personal data to hello@eco-vegan-shoes.com. To ensure that the request for access has been made by you, we ask you to send a copy of your identification document along with the request. For this copy it is important that you cover your passport photo, MRZ (machine readable zone; the bar of codes at the bottom of the passport), document number and social security number with a black square or bar.
Eco Vegan Shoes International BV would also like to point out that you have the option of submitting a complaint to the Dutch national supervisor, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

How we protect your security
Eco Vegan Shoes International BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service at hello@eco-vegan-shoes.com.

Contact
Eco Vegan Shoes International BV
Rokkeveenseweg 42
2712 XZ Zoetermeer
the Netherlands
+31 6 33 43 37 39 (from 09:00 to 17:30 CET)
hello@eco-vegan-shoes.com

Alex Blanker is the Data Protection Officer of Eco Vegan Shoes International BV. You can contact him at hello@eco-vegan-shoes.com.

Certification marks

Vegan Logo White
PETA Approved Logo White
Animal Free Logo White
Cleanbits Logo White
Vegan Friendly Logo White

Awards

Vegan Health and Fitness Award Logo
Ethical Consumer Best Buy Award Logo